Polestar car reliability: an honest assessment of the brand - OSV (2023)

  • What is Polestar reliability like?
  • Polestar 2 range – is it any good?
  • Who makes Polestar vehicles?
  • Why is Polestar so expensive?
  • Is Polestar worth it?
  • What is the Polestar 2 warranty?
  • What is the Polestar battery warranty?
  • Should I buy, lease or finance a Polestar car?

Polestarcarsturned heads with the arrival of its fully electric vehicle in 2020,theTeslaModel 3finally had a real rival.The Swedish automotive brand has been challenging the traditional ways of doing a lot of things. There are no in person showrooms to see the Polestar vehicles, everything is digitised and sustainable. If you ever do need tovisit in person fora service for your Polestar,you’reto be treated as royalty (almost). But what exactly is Polestar reliability like?Does it offer the best electric car on the market? Could thePolestar 2be your next vehicle?

Polestar car reliability: an honest assessment of the brand - OSV (1)

What is Polestar reliability like?

Are Polestar cars good? TheVolvobrother brand offers just two different models. The Polestar 1 is a hybrid model, and then the fully electric Polestar 2. Offering just a simple line-up aligns very well with Polestar’s“detail-oriented minimalism”.

(Video) Polestar 2 In-Depth UK Review - Best Luxury Electric Car?

But what isPolestar reliability like?Is it amanufactureryou cantrust?As the brother brand of Volvo, we can assume that both the brand’s reliability will align together.Volvo’s V40 was scored a 93% reliability score thanks toa2021 reliability survey byWhat Car?Want to find out more about Volvo’s reliability? Read ourthorougharticle whichinvestigateshow reliable is Volvo?

The hybrid model Polestar 1 overall got impressive reviews and ratings, with What Car? giving three out of five stars. However, with only a left-hand drive, this model isn’t ideal for UK drivers so it’s not a car that’s accessible to all.

If you’re considering going electric, then the Polestar 2 is a fantastic first choice. Polestar 2 received collective praise from a multitude of reviews namely Top Gear, Auto Express, What Car? and Car Magazine giving it an average rating of 8/10. So,it’s easy to trust that it’s a reliable vehicle.

Polestar 2 Range – Is it any good?

The model offers an electric range covering from 255 to 339 miles, with 0-60mph in 7.0 seconds. The all-wheel drive vehicle can charge from 10-80% in 32 minutes with rapid charging. Who has time for that? Well, you see, the mileage of the average UK driver is 130 miles a week. Let’s assume they drive a Polestar 2; this means with a vehicle that has a range of 339 miles would needto chargemaybe every two to three weeks. Unlike petrol and diesel cars, EV owners have the advantage of filling up the car from the comfort of their homes. So, if anything, you could be saving yourself not only money but time as well!

If you’re interested only in the technical spec of the Polestar 2, then we’d recommend you stop reading from here.Otherwise, answer this question: would you preferto invest ina company that treats you well?Seems like a silly thing to ask.Well, to Polestar customer service is no joke. Any Polestar buyer or owner that approaches a Volvo dealership is to be treated like a VIP. On top of this, the premium brand offers innovative digital customer service challenging the existing conventional car dealerships and showrooms…this basically means that their showrooms are online – very covid friendly! Plus, this means it’s accessible to people across the globe, furthering their brandbeliefof keeping things as environmentally sustainable as possible.

(Video) Polestar 2 in depth review 2022: Giving Tesla a run for its money? | OSV Car Reviews

Who makes Polestar vehicles?

So, who makes Polestar vehicles? Well, Polestar wasestablishedin 1996 by the more famously known Swedish automotive brand Volvo, and then finallydevelopedas a brand by2015.It has been Volvo Cars’ performance partner for over two decades.

Polestar car reliability: an honest assessment of the brand - OSV (3)

In2017 it was announced by Volvo thatPolestar would begin making premium electric cars under its own name and badge.Its vehicle production centre takes place in Chengdu, China.Polestar’svehicleproduction centreis reportedly one of the most environmentally responsible in the country, with the goal of winning Gold Status in the Leadership in Energy and Environmental Design (LEED) ratings.

Polestar is also known as Volvo’s performance vehicle brand. So, if you’re afanof Volvo vehicles, but want something more exciting or exhilarating, Polestar is the way to go.It’s stated that the performance brand’s engineering philosophy is to createapredictable, safe andbalanced driving experience.

Why is Polestar so expensive?

Are you wondering why polestar is so expensive? Have you fallen in love withitslooks, what the company stands forand then seen the price tag?There are many factors to take into considerationwhen it comes to the cost of a Polestar car.

Firstly, the brand offers just two vehicles. This along with their promise foranengaging, fun, and confident drive, without compromises,it’ssafe to trust that these vehicles are reliable and well worth the price.

(Video) Polestar 2 - Should You Buy One in 2022?

When you compare the Polestar to its direct rivals such as theTesla Model 3,Audi Q4 e-tronand theMercedes EQC– with the highest asking price of around £65,000. Compare this to the electric Polestar for just £49,900 can it really be said that the Polestar 2 is too expensive?

The question youreallymay be asking is, why are electric cars so expensive? The answer to this relies on electric vehicle technology. The hefty price tag on electric vehicles is due to the fact that the EV market is still relatively new, and the technology is ever-growing, similarly to smartphone technology. Typically, when the latest Apple iPhone is released it’s often around £1,000 more expensive than its predecessor. Why? Because it offers new and innovative technology that the other models cannot. The expense of EVs, in addition to this, is down to the recent effects of COVID-19 and the microchip semi-conductor shortage that was impacted by the pandemic.

One thing that’s often forgottenarethe savings that actually come with electric vehicles.A fewprime examples arethe tax benefits, fuel-saving costs andthe amount oftimeyou save. For more in-depth information about EVs read our article about theadvantagesofelectric cars.

How expensive electric vehicles are isalsoa very goodreason whyleasing your electric car is a fantastic way to invest in going electric.Not only do you enjoy all the financial and time-savingbenefits, but you are also saving yourself from the worries and stressofthe vehicle depreciating.

Is Polestar worth it?

Whether or not it’s worth investing in a Polestar vehicle completely depends on if you buy, finance or lease your electric vehicle. OSV’s advice for all electric vehicles at this point in time is to lease. This is partly due to the fact that the EV sector is still relatively new and not quite developed to its full potential. You could compare investing in electric vehiclesthe same asyou would with a mobile phone contract. Smartphone technology is forever changing and developing, there’s always a better model to upgrade to every few years and it’s never guaranteed that the phone you buy outright will be up to scratch in three years’ time when better options will be available.

(Video) Polestar 2 | 9 Reasons YOU Should Buy This Car!

Although there are a lot of plus points to leasing a Polestar, it is a brand that is rarely enquired about.More often than not,people want to drive a Tesla, usually because of it being known as aTesla.When it comes to finding your perfect vehicle, the service you receive is a vital part of the process.So, what did Trustpilot have to say about Teslaand Polestar?According to Trustpilot,both electric car brands came on par with a score of 2.4 starsout of 5(as of writing7/1/22).The general comments fromTesla’s customersquestionedhow effective its customer service was.With Polestar,customers criticisingthe brand for software and delivery issues.

Polestar, whichisa relatively new brand, received just 27 reviewsto dateversus Tesla whohasreceived a total of800 reviews.These ratings are likely to change over time however as it currently stands the brands aren’t too dissimilar in the eyes of their customers.

Polestar Warranty

So,maybe nowyou’reconsidering going electric,maybe evenchoosing which colour of the Polestar 2you’dlike. Before thinking about specifics and jumping ahead,it’simportant to plan how andifyou’llbe covered for scrapes on the paintworkand general mishaps.The coverranges from three, eight and 12-year types of alternative warrantywhich promise tofix any part of your Polestar that breaks down due to faultymaterials and/or manufacturing issues.

What is the Polestar 2 Warranty?

Anyone thinking of getting a Polestar 2 will be pleased to hear the warranty offers up to 12 years of cover. However, this does only include repairing and/or replacing any affected panels of sheet metal that has rusted due to faulty materials or construction. Within the first three years of ownership or before 60,000 miles, you are covered for any faulty materials or manufacturing issues, this includes the battery pack.

What is the Polestar battery warranty?

The lithium-ion battery isa very importantpart of your Polestarcar, soyou’dexpect a decent warranty for your electric ‘engine’.Thankfully, they offer just that. You can enjoy free repairs on any material defect within the first 8 years of ownership or 100,000 miles driven –whichever comes first.It’salso worth mentioning that any decreaseinbatterycapacityis considered normal and so is not covered under the warranty.

(Video) Polestar 2 EV review - see where it beats the Tesla Model 3

Should I buy, lease or finance a Polestar Car?

Going back on what was saidbeforewhether you should buy, lease or finance a Polestar car completely depends on your circumstances and what you want to do.Fans of electric vehicles, whether Polestar or other, would normally opt to lease.Why don’t we recommend outright buying anelectric car?In this day and age EV technology is still very new and have years of future developmentto come. In addition, the cost of doing something as simple as changing the battery of your EV outweighs the ‘investment’ of buying the vehicle altogether. Changing the battery can’t be that expensive, right? On average you’ll spend around £8,000 on swapping the battery out for a new one.Currently, batteriesneedreplacingbetween10and20yearsalthoughthis could easily change in the future.

To conclude, leasing a Polestar 2 helps younot only save yourself from future vehicle depreciation and financial savings, but it also gives you the opportunity toexperience an electric vehicle without the full commitment.So,exactlyhowreliable is Polestar? Keep in mind the customer service,incredible build quality and the abundant positive reviews of both Polestar and Volvo.It’smore than easy to trustyou’llbe driving an electric car that radiates reliability.


How reliable are Polestar cars? ›

If you're considering going electric, then the Polestar 2 is a fantastic first choice. Polestar 2 received collective praise from a multitude of reviews namely Top Gear, Auto Express, What Car? and Car Magazine giving it an average rating of 8/10. So, it's easy to trust that it's a reliable vehicle.

Is Polestar worth investing in? ›

Its high growth rate and the market potential of the EV industry, in general, do make the stock an extremely attractive one yet. Polestar is a good buy if you can handle higher than average levels of risk.

Will Polestar be successful? ›

With more models on the way, the EV brand looks to expand in a short period of time. Polestar recorded revenues of $1.04 billion in the first six months of 2022, compared to $534.8 million in the same period of 2021, representing 95% growth year over year.

What is special about Polestar? ›

Polestar optimization leads to faster acceleration, faster gear changing, better control, improved reliability, and better engine response.

What is better Tesla or Polestar? ›

The Performance version offers about 420 hp. According to Tesla, the Model Y Long Range can accelerate from zero-to-60 mph in 4.8 seconds, much quicker than the nearly 7-second zero-to-60-mph time of the Single Motor Polestar 2. The Model Y Performance is quicker still, with zero-to-60 mph coming in 3.8 seconds.

Which electric car is most reliable? ›

The 11 most reliable electric cars
  • Hyundai Kona Electric (2018-present) Reliability rating: 89.1% ...
  • Renault Zoe (2013-present) Reliability rating: 89.4% ...
  • BMW i3 (2013-2022) ...
  • Nissan Leaf (2019-present) ...
  • Tesla Model 3 (2019-present) ...
  • Kia e-Niro (2019-2022) ...
  • Volkswagen e-Golf (2013-2020) ...
  • MG ZS EV (2019-present)
12 Oct 2022

Why is Polestar going down? ›

The stock's drop last month is likely largely attributable to market dynamics. Polestar just went public in June. It had been the performance-car unit of Sweden's Volvo Cars, which is owned by China's Geely Automobile Holdings (OTC: GELYF). A Polestar 2.

How much is insurance on a Polestar? ›

Your information is secure. The Polestar 2 is a sedan that's expensive to insure. The expected average cost of auto insurance for the Polestar 2 is $232 a month or $2,784 a year.
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Does Polestar depreciate? ›

In addition to cutting costs, the Polestar secured a spot on carwow's list of the five EVs that hold the most value. Specifically, the Polestar 2 depreciates by about 41.80%, putting it within half of a percent of the Tesla Model X.

Can you negotiate a Polestar? ›

No commission, no negotiation, no pressure

Specialists, rather than salespeople, staff Polestar spaces. Meaning that there's space to explore at your own pace, and expert assistance if required.

Is Polestar a greenwashing? ›

No greenwashing

No alterations. We're fully committed to our climate goals.

How well is Polestar selling? ›

Throughout all of 2021, Polestar sold 29,000 vehicles. Now it seems the brand will easily eclipse that. “It is great to see that the number of enthusiastic Polestar 2 customers is growing so quickly,” said Polestar CEO, Thomas Ingenlath, in a statement.

Is Polestar waterproof? ›

The Polestar rolltop is the result of a collaboration with fellow Swedish brand Stutterheim, known for their premium raincoats. This fully waterproof backpack will keep all your important work necessities like your laptop and notebooks dry when dashing between meetings on rainy days.

Is Polestar good in snow? ›

Polestar has built a special version of its 2 hatchback called the Arctic Circle, outfitted for driving in snowy and icy conditions. The Arctic Circle gets extra power and torque as well as studded tires, softer springs, and a prototype launch control system.

Is Polestar a premium car? ›

Yes, our Best Premium Electric car is the Polestar 2. The chunky styling with its neat, understated trimmings looks good on the outside but it's also super cool inside, with exactly the design-led, tech-savvy vibe buyers of premium electric cars love.

Can I charge Polestar at Tesla Chargers? ›

If you charge it from a NEMA 14-50 socket, it will take 11 h 17 min to charge it 0-100% (charging speed ≈24 mph); If you charge it at a Tesla Supercharger or any other DC charging station, the car's battery can accept up to 150 kW of power. However, the average charging rate will be lowered to extend the battery life.

Does Leonardo DiCaprio own Polestar? ›

The company, founded in 2017 by Volvo Cars and Chinese automotice group Zhejiang Geely Holding, has two cars, Polestar 1 and Polestar 2, currently on roads in Europe, North America and Asia and plans to launch three new models by 2024. Existing investors include Volvo Car Group, Geely and actor and activist DiCaprio.

What is difference between Polestar and Volvo? ›

Volvo is a luxury automaker that owns Polestar, another luxury automaker. Both brands produce some very high-quality cars. Volvo and Polestar are making EVs now, and the Polestar 2 is a highly-regarded EV competing directly with Volvo's own EVs, such as the C40 Recharge.

What is the No 1 electric car? ›

The best Electric Car is the 2022 Chevrolet Bolt, with an overall score of 8.4 out of 10. The best Luxury Electric Car is the 2022 Mercedes-Benz EQS Sedan, with an overall score of 9.2 out of 10. What is the best electric SUV? The best Electric SUV is the 2022 Hyundai Ioniq 5, with an overall score of 8.6 out of 10.

Which electric car lasts the longest? ›

  1. Mercedes EQS - 485 miles. The longest-range electric car currently on sale is also one of the newest: the Mercedes EQS.
  2. Mercedes EQE - 410 miles. ...
  3. Tesla Model S - 405 miles. ...
  4. BMW iX - 380 miles. ...
  5. Ford Mustang Mach-E - 379 miles. ...
  6. BMW i4 - 367 miles. ...
  7. Tesla Model 3 - 360 miles. ...
  8. Tesla Model X - 360 miles. ...

What are 3 disadvantages to an electric car? ›

These disadvantages include finding charging stations, charging times, higher initial costs, limited driving range, and battery packs can be expensive to replace.

Is Polestar just a Volvo? ›

Polestar was once Volvo's racing skunkworks, but it's morphed into a standalone electric offshoot, jointly owned by Volvo and its Chinese mothership, Geely. Its cars are built in China, to be sold worldwide.

Does Polestar use lithium batteries? ›

For propulsion using the electric motor, the vehicle is equipped with a battery located underneath the vehicle. It is a maintenance-free and rechargeable lithium-ion battery.

How many years does Polestar battery last? ›

The Polestar 2's battery should be able to last at least 10 years before it starts showing signs of degradation and could have a useable life up to and potentially beyond 15 years. Batteries will naturally degrade over time regardless of mileage, but the vehicle should still be very usable even after a decade.

How much does it cost to replace Polestar battery? ›

How much to replace the battery in my Polestar? Depending on power, size, and quality, prices for a replacement car battery range from about $45 to $250. Your local dealership, auto parts store or automotive service center can check your current battery or hook you up with a new car battery.

Is Polestar charging free? ›

Polestar Automotive USA Inc. has partnered with Electrify America to provide 2 years of free charging sessions (at 150 kW for 30 minutes per session) to new and existing 2021 and 2022 Polestar 2 customers.

Who makes batteries for Polestar? ›

Polestar, which targets sales of 290,000 cars by mid-decade, is sourcing batteries from Asian suppliers LG Chem Ltd. and Contemporary Amperex Technology Co. The company in the longer term is planning to also use cells produced by Sweden's Northvolt AB.

Can you take a Polestar to a Volvo dealership? ›

Polestar service will mostly be handled by Volvo dealerships that are affiliated with a Polestar Space, though some Spaces might have a service center onsite. Customers never have to step foot in a Volvo dealership, or Polestar Space, should they not want to.

Is Polestar a luxury? ›

The Polestar 2 is one of the few luxury electric cars that competes head-to-head with the Tesla Model 3 on price, and in many ways, it's the better car. The Polestar 2 features a higher-quality cabin, a roomier back seat, a larger cargo area and a much easier-to-use infotainment system.

What percentage of Polestar is owned by Volvo? ›

Who owns the most shares of Polestar? Following the SPAC merger and Nasdaq listing, Volvo Cars said that it would own 48.3% of the combined company.

Does China own Polestar? ›

Polestar is a Swedish automotive brand established in 1996 by Volvo Cars' partner Flash/Polestar Racing and acquired in 2015 by Volvo, which itself was acquired by Geely in 2010. It is headquartered in Torslanda outside Gothenburg, Sweden with vehicle production taking place in China.

Is the Polestar made in China? ›

Ingenlath said the Polestar 3 will be sportier than Tesla's Model Y, likening it to the Porsche Cayenne. “I mean that type of aspirational car,” he said. The Polestar 3 will be made both in China and South Carolina; the 2 is only made in China.


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